Shipping policy MAXINGRH LLC.

OVERVIEW

This website is operated by MAXINGRH LLC.

SECTION 1 -

Service Coverage

We mainly ship to the United States, Canada and all EU member states. Delivery to remote islands and restricted regions is not available. Serviceable regions will be automatically verified during checkout.

SECTION 2 -

Orders are processed, inspected and shipped within 3–7 business days after payment confirmation, excluding weekends and EU/US public holidays. Processing time may be extended during peak seasons such as Black Friday and Christmas due to high order volume.Order Processing Time

SECTION 3 -

Estimated Shipping Time

Estimated transit time for reference only:

1. North America (US/Canada): 7–15 business days

2. European Union: 8–18 business days

Delivery delays caused by customs clearance, local logistics and force majeure are not eligible for refunds or compensation.

SECTION 4 -

Order Tracking

A tracking number will be sent to your registered email once your order ships. Tracking information may take 24–48 hours to update. Please contact our support team if no tracking updates for an extended period.

SECTION 5 -

Customs & Duties

All product prices are exclusive of import duties, VAT, customs clearance fees and any other local charges. Any customs fees incurred upon arrival are the buyer’s sole responsibility. We do not cover customs charges, and refunds or refusal of delivery due to customs fees will not be accepted.

SECTION 6 -

Delivery & Receipt

The order is deemed fully delivered once the tracking status shows “Delivered”. If the package is marked delivered but not received, you must contact the local courier and notify our support team within 48 hours. No claims will be accepted after the deadline.

SECTION 7 -

Customs Detention & Return

If your package is detained or returned by customs, you may choose either reshipment at your own cost or partial refund after deducting round-trip shipping and customs fees. Abandoned or refused packages due to buyer’s personal reasons will only be eligible for partial refund.

SECTION 8 -

Force Majeure

We are not liable for any delivery delays or losses caused by force majeure events, including natural disasters, customs policy changes, logistics suspension, strikes and epidemic control measures. Only refund or reshipment options are available without additional compensation.